Electronic Records Management, Mail Room, On Call Print Services based primarily at an offsite facility with regular onsite visits,

Daily Jobs Include:

  • Receiving and sorting mail as it comes in from couriers (Scannable or Non Scannable, then by department)
  • Processing of referral letters to be sent to Doctors and members of the public
  • Document manipulation/editing to make sure that item turns out the way the client wants it (due to us having differing print press setups)
  • Printing using Konica Minolta Machines with EFI Fiery, ranging from portfolios a single document printed 1000 times to document merging of 200 (separate document) chapters in to files 100 times
  • Usage of Neoprint folding, franking and letter opening machines
  • Primary IT assistance with equipment within the offsite location, helping maintain a subsection of a network shared by two business units (temporary solution until the Hospital End User Computing solution is installed at our location)
  • Project work including final checks on over 150 printers for network connectivity, consumables and correct labeling as well as minor technical configuration changes
  • Confidential waste disposal (in excess of 150 locations Hospital wide), receiving work orders for full confidential waste bins via SoftSols Agility
  • Contact with external agencies such as other Hospitals to ascertain locations of mail recipients due to such factors as misaddress or post term department changes

On Call work includes being the primary contact in regards to:

  • Print consumables
  • All printer issues (Hospital wide) to a large fleet of 200+ Konica MFDs, 450+ Lexmark, and 100+ Zebra
  • User application training and troubleshooting in regards to items to print
  • Hyland OnBase first line support for Facilities Management and limited WA Health Team Members with the outlook to roll out to all users site wide in the coming years

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